1. Non-Refundable Policy

• **All sales are final.** Vibes Fitness does **not** offer refunds for membership fees, personal training packages, class passes, or any other services purchased.
• This policy applies regardless of the reason for cancellation, non-attendance, or change of personal circumstances, including but not limited to injury, illness, relocation, or dissatisfaction.
• By purchasing a service from Vibes Fitness, you acknowledge and agree to this no-refund policy.

2. Membership Suspension / Freeze

• In exceptional circumstances (e.g., medical reasons supported by a doctor's note), members may be eligible to **freeze** their membership for a specified period, subject to management approval.
• Membership freezes do not entail a refund; they temporarily pause the membership duration, and the remaining term will resume upon reactivation.
• A nominal administrative fee may apply for processing membership freeze requests.

3. Services and Class Passes

• Fees for group classes or personal training sessions are non-refundable.
• Missed classes or unused sessions will not be reimbursed. Members are responsible for attending sessions they have booked.
• In the event a class is cancelled by the gym, the session credit will typically be applied back to your account for future use, not refunded.

4. Policy Acceptance

• The purchase of any membership or service is an acknowledgment and acceptance of the Vibes Fitness Refund Policy and the general Terms & Conditions.
• We encourage all prospective members to carefully consider their commitment before making a purchase.